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For us, our customers are top priority! We want you to love and enjoy your eyelashes to the very maximum! If you are not a 100% satisfied with the style you have chosen, we would be more than happy to exchange your purchase with another product which suits your needs. Yumeng Lashes offers you a 15 day exchange policy from the day of receiving your products. We do not accept an exchange after the 15 day period policy.

All exchanged items must be received back to us in its original packaging and must not be opened or used.

If you would like to make an exchange, please contact us at: alice@yumenglashes.com. Please note that the buyer is responsible for all the shipping costs.